FAQs

1. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay.

2. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

3. What is your return policy?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return. Items must be returned in their original condition and packaging.

4. How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen at checkout. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days.

5. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping times and costs will be calculated at checkout based on your location.

6. How can I contact customer service?
You can reach our customer service team by emailing 5talents.life@gmail.com. We aim to respond to all inquiries within 24 hours.

7. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us immediately at 5talents.life@gmail.com. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once the order has been processed.

8. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us at 5talents.life@gmail.com within 7 days of receiving your order. Provide your order number and a description of the issue, and we will assist you with a replacement or refund.

9. Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. You can purchase them directly on our website and they will be delivered via email.

10. How do I subscribe to your newsletter?
You can subscribe to our newsletter by entering your email address in the subscription box located at the bottom of our website. You'll receive updates on new products, special offers, and more.